Your router needs to have DHCP enabled check your router manual to see how to do this. Some virus and security programs can interfere with the wireless signal, so be sure to set exceptions in your Windows firewall for the software. If your wireless network is password protected, be sure to enter this information during the setup. The manufacturer lists nine possible reasons why the wireless module may not connect to your home network to transmit workout information to your machine or data from your machine to your computer. Install the newest version from the company's website, then reconnect the module with the USB cable and run setup again. Right-click the icon and choose 'Format.' Click 'FAT' (not 'FAT32') and uncheck 'Quick Format.' Click 'Okay.' When the process completes, disconnect the module then uninstall the iFit software. Open 'My Computer' and look for the 'iFit' to be listed with an assigned drive letter. Close the iFit software if it's running and attach the wireless module using the provided USB cable. The module needs to be formatted using your PC and the software should be reinstalled.

In the support documentation for iFit Live (in particular for the wireless module), the manufacturer highlights a known issue with the installation not completing upon using the device for the first time. If your machine doesn't appear on the iFit support page, don't try to attach the iFit Live Module. The iFit works will three different types of machines - treadmills, elliptical trainers and incline trainers - from a few different companies: Nordic Track, Pro Form, Reebok, Free Motion and HealthRider. Before purchasing the iFit module, be sure that your workout equipment is compatible.

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